Shipping policy

In this article, you can find important information regarding our product handling, shipping, order tracking process, and the transit times.

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Shipping:

Once your order is placed, you will receive an order confirmation email. When your order ships, you will receive a shipping confirmation email with a tracking number. Shipping cost = $0 for the customers in USA.

  • Handling time: 1 Working Day 
  • Shipping time: 1 Working Day
  • Cut-off time for shipping: 2PM on working days (from Monday to Friday)
  • Transit time: 2-8 working days
  • Total Delivery Time: 4 - 10 working days (This does not include weekends and national holidays)

Delivery Status: 

  • You will receive the tracking number via email when the tracking number is available, and then they will be able to visit the carrier website (FedEx/USPS/UPS) to check the delivery status.

Region of services:

We only ship products in the US. 

Reach us at wecare@promdresscode.com for any questions or queries. Contact Us page for contact information.