Shipping policy
In this article, you can find important information regarding our product handling, shipping, order tracking process, and the transit times.
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Shipping:
Once your order is placed, you will receive an order confirmation email. When your order ships, you will receive a shipping confirmation email with a tracking number. Shipping cost = $0 for the customers in USA.
- Handling time: 1 Working Day
- Shipping time: 1 Working Day
- Cut-off time for shipping: 2PM on working days (from Monday to Friday)
- Transit time: 2-8 working days
- Total Delivery Time: 4 - 10 working days (This does not include weekends and national holidays)
Delivery Status:
- You will receive the tracking number via email when the tracking number is available, and then they will be able to visit the carrier website (FedEx/USPS/UPS) to check the delivery status.
Region of services:
We only ship products in the US.
Reach us at wecare@promdresscode.com for any questions or queries. Contact Us page for contact information.